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FAQ

Please find below some additional information. If you cannot find the answer you are looking for, please send us a message via messenger or the Contact Us tab.

 

Where can I find your sizing guide?

Our sizing guide can be found hereor on each product page.

Please note there are different sizing options for both t-shirts and dresses. If you have any questions regarding sizing, please send us a message via messenger or the Contact Us tab.

 

What is your returns policy if something doesn't fit me?

We understand that shopping online can be difficult, so to enable you to shop with confidence The Mylk Society would like to offer you an exchange or a refund on full price items within 7 business days if you feel the item isn’t right for you.

For more information please visit our Returns and Refunds Policy.

 

How long will it take for my order to arrive?

Australian orders

Free standard shipping on all orders!

  • Metro areas – 1-3 business days
  • 5-10 business days to regional locations

    We do provide an option for express shipping for an extra $5.

    • Metro areas – Next day delivery
    • 2-4 business days for regional areas

    International orders 

    Standard shipping on all orders will cost a flat rate of AUS$10.

    • Please allow 2 - 10 business days for delivery.

     

    When will my order be dispatched?

    Orders placed before 12pm Mon- Fri will be dispatched the same day, otherwise they will be dispatched the next business day.

    Please click here for more information on Shipping and Delivery.

     

    Pre-Order Information:

    Occasionally, our products could be out of stock and move to a pre-order listing. This will be noted when purchasing the item in the product header as well as the product description. 

    Please note that if pre-order items are purchased together with regular items which are in stock, the entire order will be on hold until the pre-order stock is available for shipping (we cannot partially fulfill orders). If you wish to place a pre-order as well as purchase available items, it's best to purchase separately to avoid delays in shipping your order.

    You will receive a shipping tracking notification as soon as your order has been dispatched. If you have any questions, please email us for assistance - themylksociety@gmail.com 

     

    When will your out of stock products be restocked?

    T-Shirts: We will be restocking our Sydney Nursing Tees in June.

    Jumpers: We will be launching a new winter collection in May which will include new designs of jumpers and hoodies. We will not be restocking the Leopard Print Jumper of Pink Crew Jumper.

    Tanks: We will not be restocking our tanks for now. However, we will be bringing out new and improved tanks towards the end of the year.

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